Verification is required only for certain payment methods. Some payment methods are available without prior identity verification.
See our payment methods list to check the verification requirements for each method.
❗️Please keep in mind that the FIRST thing you need to do before proceeding with document verification is to fill out your invoicing information. You can check here how to fill Invoice Information.
Step 1. Start the verification process
If your payment requires verification:
Open the “Add funds” page in the advertiser’s dashboard, select a payment method, and click VERIFY next to each document type:
Click "Start verification" in both cases:
Step 2. Prepare your documents
Depending on your account and payment method, you may be asked to provide the following documents.
Proof of identity
Upload one of the following government-issued identity documents:
Passport;
National ID card;
Driver's license (USA and Canada only).
The document must be valid, fully visible, and contain your name in English.
Proof of payment method ownership
Provide documents confirming that you own the payment method used for your transaction.
If you paid with a bank card, upload a photo of the card used for the payment.
The picture should contain:
• First 6 and last 4 numbers of the card
• Cardholder's name
• Expiration date
You can cover the CVC/CVV code using a physical object like a piece of paper or a sticker. Please do not use image-editing software or graphic editors to hide card details. Edited or digitally altered images will not be accepted.
All data is securely stored, masked, and used for verification purposes only
Screenshots of the digital cards are accepted if they contain the required information
Legal entities
If your advertiser account is registered as a legal entity, upload your Certificate of Incorporation.
Step 3. Wait for verification
Note that your Card and Identity documents will be reviewed within 5 minutes.
The review time may vary depending on the verification volume and whether additional information is required.
You'll receive a notification once the review is complete.
Need help?
If you're unable to complete the verification process or have questions about the requested documents, contact the Adsterra Support Team.