To verify your account, provide documents confirming your identity and payment method ownership. Once approved, you can continue using your account.

❗️Please keep in mind that the FIRST thing you need to do before proceeding with document verification is to fill out your invoicing information. You can check here how to fill Invoice Information.
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If your payment requires verification:

Open “Add funds” page in the advertiser’s dashboard, select a payment method and click Start Verification

Depending on your account and payment method, you may be asked to provide the following documents.

Proof of identity

Upload one of the following government-issued identity documents:

The document must be valid, fully visible, and contain your name in English.

Provide documents confirming that you own the payment method used for your transaction.

If you paid with a bank card, upload a photo of the card used for the payment.

The picture should contain:
• first 8 and last 4 digits of your card number
• cardholder's name
• expiration date

You can cover the CVC/CVV code using a physical object like a piece of paper or a sticker.

All data is securely stored, masked, and used for verification purposes only

Screenshots of the digital cards are accepted if they contain the required information

If your advertiser account is registered as a legal entity, upload your Certificate of Incorporation.

Note that your Card and Identity documents will be reviewed within 5 minutes. Any other submissions will be reviewed in 1-2 business days.

The review time may vary depending on the verification volume and whether additional information is required.

You'll receive a notification once the review is complete.

If you're unable to complete the verification process or have questions about the requested documents, contact the Adsterra Support Team.