Yes, you can request a refund of the remaining balance in your account by contacting us via live chat, Teams or Telegram.
Refunds are usually processed back to the original payment method used for the latest deposit. Sometimes, additional processing fees may be charged by the payment provider/bank and deducted from the refunded amount.
Promo code funds are non-refundable, and you can spend it only after you run out of your own funds.
For full information regarding our refund policy, check out our Terms and Conditions.